Our Terms and Conditions
Our German Group Classes in Melbourne
Size of group courses
Group classes at the Germanz have a minimum of 3 students up to a maximum of 6 students. The average is 6 students per class.
Duration of the group courses
The duration of the course depends on the course size and will be published online or via email:
For 5 or more students, the course will be completed in 10 lessons.
For 4 students, the course will be completed in 9 lessons.
For 3 students, the course will be completed in 8 lessons.
Payment for courses and textbooks
Payment for courses must be made at least 2 weeks prior to the start of the course. Payments can be made online via the The Germanz website using Paypal or credit card.
Course materials such as textbooks are to be paid for with the course fee. Please collect your textbooks on the first lesson day 10 minutes prior to the course.
Refund and credit
A full refund will be given if we have to cancel a course for any reason.
If you decide you are unable to attend the course a refund may be issued minus a 10% processing fee. You must apply for a refund at least one week prior to the start of the course. Collected textbooks are not refundable.
We offer a credit in exceptional circumstances if the students applies for it via email with a supporting doctors certificate or work statement before the end of the third week of the course. Therefore the maximum available credit will be 70% of the course fee and will be valid for a course enrolment within the next 12 months from the date of confirmation.
Minimum age of enrolment
The minimum age for enrolment is 18 years and 16 years when enrolling with an adult family member.
Additional Terms for our German Private Classes in Melbourne
The offered 45 minute-trial prior to the private courses will be free of charge. Free of charge will also be the lesson plan that we are going to set up, based on your trial and that will show you what we will be able to achieve in your private German course.
Scheduling your private lessons
You can use our booking page to book in for your lessons. Your private tutor will help you set everything up.
Cancellation of private lessons
You can cancel your lesson 24 hours prior to the lesson. You can do so via email or by using our booking page.
Money Back Guarantee for private courses
If it all turns out to be absolutely not what you were looking for, we will refund the money for the private lessons that would have been left.
If you have any further inquiries, please get in touch with us. We’re happy to help you.
4 Frith Street
Brunswick, Vic, 3056
+61 422 674 400